FitUp is designed to work without an account and to keep your workout experience straightforward. Start with the quick fixes below or send us a message.
Open Daily Flow above the workout categories. Choose up to 5, 10, 15, or 20 minutes, your difficulty, and optional low-impact or standing-only limits.
Preview the suggested reviewed workout or try another match. Browsing does not use your free workout.
If there is no exact match, change a preference or allow more time. FitUp does not silently remove your limits or generate a different routine.
Passport and favorites in version 1.2
Tap the heart in a workout’s details, then open Movement Passport and choose Favorites to find it again.
Finished sessions appear in History. Sessions closed early are not saved. An all-skipped session is recorded but earns no Passport exploration credit.
Passport tracks exploration, not fitness ability. Your latest 2,000 finished session records are kept on this device; FitUp does not sync them to an account.
Clear local activity in version 1.2
In Movement Passport, choose Clear history and favorites, then confirm Clear saved activity to remove them.
Clearing activity keeps your Flow and appearance preferences and does not reset your daily free-workout allowance or cancel a subscription.
Update to FitUp 1.2 or later if you do not see Movement Passport or favorites in your app.
A workout will not start
Confirm FitUp is updated to the latest version available to you.
Close and reopen the app, then choose the workout again.
One workout start is free each calendar day. If you have already started today’s free workout, another start requires FitUp Pro.
The timer is not counting down
Timed exercises and rest periods count down. Repetition-based exercises wait for you to finish the shown reps and tap Next step.
FitUp pauses when you leave the app or it becomes inactive. Return to the workout and tap Resume when you are ready.
Install the latest FitUp update for countdown accuracy, pause/resume, and rest-transition improvements.
The exercise demonstration is still
Demonstrations pause when the workout is paused or the app is inactive.
With iOS Reduce Motion enabled, FitUp shows a static exercise pose instead of a looping animation. Timed steps still count down while the workout is running.
Read the exercise name, repetitions or time, and movement cue for guidance.
Change between Dark and Light
Open the workout library and tap the gear icon in the top-right corner.
In Settings, choose Dark or Light. Dark is the app’s default appearance.
The website’s Color theme selector is separate and does not change your app setting.
How the free daily workout works
Browse the full library and start any one workout free each calendar day, based on your device’s local date.
Starting a workout uses that day’s free workout. Ending it early does not return the free start; pausing and resuming the same open session does not use another start.
FitUp Pro unlocks unlimited daily workout starts. No FitUp account is required.
FitUp Pro access is missing
Confirm that your iPhone is signed in to the Apple Account used for the purchase.
Open the FitUp Pro paywall and choose Restore Purchases.
If access is still missing, include the purchase date—but not payment details—in your support email.
YOUR DATA
No account to recover
FitUp does not require an account. Your appearance preference and the date of your last free workout start stay on your device. Version 1.2 adds device-local Flow preferences, favorites, and your latest 2,000 finished workout records. Update to FitUp 1.2 or later to use these features. There is no FitUp account-based history sync or recovery of an unfinished session.
Deleting the app can remove device-local FitUp data. Review our Privacy Policy before deleting if you want to understand the available controls.
SUBSCRIPTIONS
Apple manages billing
Apple shows your localized price, annual trial eligibility, renewal terms, and confirmation before purchase. FitUp does not directly receive your full payment-card details.
Email us with the device model, software version, and a short description of what happened. Do not include health information or other sensitive personal details.